December 2016

Financial watchdog sends warning letter to debt firms

The Financial Conduct Authority, which manages financial organisations in Britain, has sent a letter to debt management companies reminding them of their obligations to their existing debt management customers


Are customers in arrears treated fairly by lenders?

Report finds some companies have a way to go in supporting customers who are in financial difficulty

The Financial Conduct Authority (FCA) has found that whilst many firms are improving the way they deal with customers in early arrears, there are a number of areas where consumer credit firms still need to improve their practices.

New measures to make savings accounts easier to understand

The FCA has published new data on savings interest rates and announces new rules coming into effect

The Financial Conduct Authority (FCA) is undertaking work to “shine a light” on firms’ strategies and deals for their long-standing savings customers.  

Overhaul of UK payment systems

UK payments systems are due to see their biggest change in a generation according to the Payment Systems Regulator

Bank of England gives stark warning about household debt in the UK

The governor of the Bank of England, Mark Carney, has revealed that overall unsecured debt is rising at its fastest pace for 11 years