Debt Advice Cardiff - Debt Advice Foundation

Debt Advice Cardiff

Cardiff has 13.7 bankruptcies per 10,000 of the adult population according to the Insolvency Service regional statistics. This ranks Cardiff 296 out of 386 towns and cities. The charity’s helpline caller research revealed Cardiff’s average unsecured household debt (things like personal loans and credit cards) is £20,805, which is owed to 8.1 creditors on average.

Cardiff Citizens Advice Bureaus


Cardiff CAB
0844 477 2020

Castle House, CF10 1BS


Butetown Health Centre

Loudon Square, CF10 5UZ


Grangetown Health Centre

Cambridge Street, CF11 7DJ


Ely – Library

Grand Avenue, CF5 4BL


Llanrumney Medical Centre

Ball Road, CF3 4DP

Cardiff and the surrounding areas has a number of local Citizens Advice Bureau offices that are able to offer face to face debt advice.

Alternatively, you can speak to one of the charity’s specialist debt helpline Advisors by calling 0800 043 40 50. The free, confidential helpline is open Monday to Friday 8am to 6pm. There’s no need to book an appointment.
If you’re struggling with debt, it’s important to remember that you’re not alone and that there are a number of specialist debt charities in the UK that provide free, impartial advice to anyone that is worried about debt.

Cardiff Council

Cardiff Council
County Hall
Atlantic Wharf
CF10 4UW

If you have a council tax or benefit enquiry, you’ll need to contact Cardiff Council on one of the helpline numbers listed below.


Housing benefit and council tax benefit
029 2087 2087

Council Tax
029 2087 2087

General enquiries
029 2087 2087

If you’re experiencing financial difficulties, you must make sure you continue to manage your priority payments such as Council Tax, rent/mortgage and utilities, even if it means you cannot meet your monthly unsecured credit commitments.

That’s because the consequences of not managing your priority payments are much more severe. You should always contact your local council if you are struggling as you may be entitled to help paying your Council Tax.

Other useful Cardiff debt advice resources


Magistrates Court
029 2046 3040

Fitzalan Place, CF24 0RZ


County Court
029 2037 6400

2 Park Street, CF10 1ET


Jobcentre Plus
0845 604 3719

64 Charles Street, CF10 2GS

Areas covered by this Cardiff debt advice guide:

Rumney, St Mellons, Castleton, Marshfield (CF3), Ely, Caerau, Culverhouse Cross, Canton, Fairwater, Danescourt, Llandaff (CF5), City Centre, Grangetown, Butetown, Cardiff Bay (CF10), Canton, Cardiff Bay, Grangetown (CF11), Whitchurch, Thornhill, Rhiwbina (CF14), Pentyrch (CF15), Llanishen (CF23), Roath, Cathays (CF24)

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Helpline Callback

If you’re unable to call our free debt helpline number 0800 043 40 50 right now, you can fill in the form below and one of our advisors will call you back at a time of your choosing.

Call for FREE debt advice on


0800 043 40 50

Monday to Friday 8am to 6pm