Debt Advice Foundation Reviews

 

Feeling overwhelmed by debt and my role as a guarantor, I called for advice. Lisa’s professional and reassuring approach made all the difference; she broke down my finances into a manageable budget and showed me exactly where to focus my repayments

Makola, February 2026

 

Penalty charge was too much pay i just didn’t know how i am going to pay but carl the dept adviser he help me alot thank u so much to him

Mahejabin, December 2025

 

Zoe has been amazing , so understanding not judgemental and was so thourough with everything making sure I never missed any vital informations , zoe was also very approachable I felt at ease speaking to her I struggle with aniexty and speaking to people it takes alot to do this for me but I felt co pletely at ease with zoe and felt like she handeld everything amazingly if it wasn’t for someone like her I wouldn’t of been able to complete this as I have tried before but felt very shut down so to have someone like zoe was really nice

Nicki, November 2025

 

My disabled brother was struggling to manage his finances and therefore got into debt and needed some help getting out of it so he was able to continue paying his carers

Bev, November 2025

 

My personal independent payment has stopped, which has put me into financial difficulties

Nicky, November 2025

 

I found myself in a very difficult situation financially. I was panicked about it and both parties were so helpful, patient and handled the matter with care. I was so worried about taking the step but needn’t have.

Verena, October 2025

 

Lisa was extremely helpful, kind , patient and professional. The service provided has absolutely changed my life. I cannot thank her enough.

Caroline, October 2025

 

Anything I needed help with, an answer was always readily available. Great customer service, wasn’t made to feel guilty and was comfortable talking about my debt issues.

Benjamin, September 2025

 

Debt advise for a debt relief order lisa was absolutely amazing with me even needed the call with ‘happy tears’ I can not thank her enough for the support she has given me after dealing with this issue for about a year she’s the only advisor that had actually helped me and made me a see a light at the end of the tunnel! Thank you so much Lisa

Sarah, August 2025

 

I’ve been struggling with debt and general living for so long now. It’s caused me great stress and anxiety. I felt like there was no way out and couldn’t see light at the end of the tunnel. I wanted so much to get back on my feet and to build a good life for myself but that seemed like a pipe dream. It seemed out of reach. Not long ago I said a heartfelt prayer. A prayer for help to get out of my financial situation and for the chance and opportunity to finally get back on my feet and out of debt. I truly believe that my prayers were answered, as soon after (the same week), I found out about debt advice foundation and spoke with an agent. From there I received the help I was so desperately in need of. Everything happened so fast. Im now out of debt and have the opportunity to do things the right way this time. I feel truly blessed and am sleeping better now. It’s like a massive weight has been lifted from my shoulders. I am truly thankful for all of the help that I’ve received, thank you so much. I will take all that I’ve learnt from past mistakes and will do things differently this time round, so that I do not get into debt again. Thank you to all at the debt advice foundation and money wellness, for the help you have given me. I appreciate it more than you know.

Natasha, August 2025

 

Due to loss of work and no government help left no option after 8 months with no money. Carl was so helpful and put my mind at ease even though I didn’t want to give up it had to be done so Thankyou

ANDREW, August 2025

 

Unfortunately due to I’ll health I managed to get into debt as I couldn’t keep up with my financial commitments. I found debt advice foundation, I spoke with Lisa who was absolutely amazing. She had all the time in the world for me. Explained everything clear and perfectly. Lisa was able to put my into breathing space immediately taking away any immediate stress or worry. I was recommended a DRO and went through to a partner company to complete. Lisa phoned me during the process and after the process to make sure everything was ok. I honestly couldn’t recommended the service or Lisa enough. Thank you

Craig, August 2025

 

I was unsure how to go forward with my worrying debt issues. The advice and time I received was extremely helpful. I was guided through options and given reassurance and support. I would definitely recommend Debt Advice Foundation to other people.

Sam, August 2025

 

They were very helpful with me and patient. I didn’t see a way out but the charity helped me to get it sorted

Lucy, August 2025

 

Help concerning a dro.zoe provided great help and very understanding.a diamond lady

Alan, August 2025

 

Got myself in a bit of a mess and had a call with Zoe and she was extremely helpful and helped me get myself on a better path

Ian, August 2025

 

I used this service after speaking to a debt company and they advised me to get a iva which was a monthly payment and it worked out at the end of 5 years i would pay the company over 2 thousand pound to use this service and them to co ordinator meetings with the companies I owed money to. I started to worry as I have never previously kept up with payments otherwise I wouldnt have got into the debt in the first place. I spoke to carl who was respectful and non judgemental to the reason why I had gotten into debt. Carl applied for the breathing space which gave me time to go through an income and expenditure form to see what my best options were. This is the first time I slept properly in years and im able to answer the phone and door without any worry. I would advice anyone to use this service. It’s the best thing I have done in regards to my debt.

Lesley, August 2025

 

THE ADVICE I GOT WAS VERY GOOD IT HELPED ME GET MY DEBTS IN ORDER

Raymond, August 2025

 

Helping friend deal with Water debt. Some of the emails received from MW seemed to confuse us with another application.

Joan, July 2025

 

Looked for help through citizens advice and found DAF from there, they helped me get to the right solution and helped me move forward with my debt advise, they really helped me!

Daniel, July 2025

 

They were very thorough whilst being kind. Made follow up calls to me regularly and if I had an issue with something it was alaways well advised and response was timely. I was having considerable cognitive function problems, but the advsors were compassionate and patient. I was totally overwhelmed with debt and very fearful as to my immediate and longterm future. I was advised to enter into a \d\r\o which was accepted by the insolvency service and I hadn’t realised just how much pressure I was under until the DRO was accepted. My mental health has improved, including sleep, I am no longer paranoid and sleep deprived. I can.t thank Stephen Handley and colleagues enough for make such a positive life changing contribution to my well being having been struggling with substantial debt for several years. I thoroughly recommend DAF to anyone struggling with debt.

Jeremy, July 2025

 

Worried about debt. Advisor was absolutely brilliant

Trudy, July 2025

 

I was referred via my energy company and Money Helper in order to help me with my energy debt. I had a had several insightful and positive calls which resulted in several solutions and also advice on how to communicate with my energy provider and Citizen’s Advice in order to help my debt situation. In particular I found the advisor extremely supportive in terms of considering my mental health condition and how this has both impacted me getting into debt, and how debt has in turn has affected my mental health. This sort of empathetic advice and understanding has made seeking help for my debt problems less overwhelming. I truly hope this service is avaliable to more people in my position via signposting in other places, such as from the energy companies.

Faye, June 2025

 

I was referred by my energy provider ecotricity because i expressed to them that I was strugling to pay my bills. I received a call from Janet one of your advisers and we’ve several sessions. Janet has really helped in shedding light on how I should address and manage my debts. I have gained good insight on money management skills and places to seek help for food banks..

Kenneth, June 2025

 

I had lost my job and was going through some financial difficulties and the advise I received really helped me to cut down my expenses and save money.

Nisar, April 2025

 

I had a large debt built up and I couldn’t afford the repayments. Was advised the best solution.

Julie, March 2025

 

Was the first organisation I contacted and was very impressed with the information and ease I felt talking to the team.

Craig, March 2025

 

I was in dire straights with bills and owing money and not having enough to pay.

Judith, January 2025

 

Carl Edwards was very helpful & has helped me establish a path forward

Neil, January 2025

 

explained the options for me and talked through each step

Michelle, January 2025

 

I was in a lot of financial stress, worrying who was going to knock on the door. Carl Edwards has been absolutely amazing, really put my mind at ease and helped me get everything sorted. Thank you so much!!!

Amy, December 2024

 

I had gotten myself into a bit of a mess with my yorkshire water … the advisers were amazing very patient and understanding they talked me through every possibility of help amd support available

Christine, November 2024

 

I contacted your service, as I was worried about multiple outstanding debts. I could no longer commit to any payment plans due to being on disability benefits! Stephen was very professional, and thorough throughout the service, he provided reassuring advice. After the call Stephen sent all the relevant paperwork. I approached my creditor Natwest with the letter of circumstance and after 6 long years, they agreed that the payment plan was unreasonable and I would never be in a situation to pay the debts. The debt with Natwest was written off – This relieved my ongoing anxiety and made me proud that I had advocated for myself all these years of poor health. I cannot thank Stephen and The Debt Advice Foundation enough for their support. After I received your advice, I felt empowered. I will consider further advice, if I struggle with my remaining debts and creditors.

Paul, October 2024

 

I was experiencing extreme debt worries and didn’t know how to get out of my situation. I have never seemed support before and always managed my finances so it felt very hard to have the courage to ask for help. Staff were so welcoming, friendly and non judgemental.

Emily, October 2024

 

Stephen! From the very start, you displayed an extraordinary level of empathy, understanding, and professionalism. Your guidance was insightful and practical. You patiently listened to my concerns and provided clear, actionable advice that has already made a significant difference in my financial situation. Your expertise and dedication were apparent in every interaction, and you went above and beyond to ensure I felt supported and confident moving forward. This five-star experience has been transformative, especially during these challenging times. Your unwavering support and genuine care have been invaluable, and I am extremely grateful for your help. You are truly a remarkable advisor, and I highly recommend you to anyone in need of financial guidance. Thank you, Stephen, for your outstanding service and for positively impacting my life. Best regards, Tibor

Tibor, July 2024

 

Worthing council advised me to talk to you & you helped get my DRO going.

Matthew, July 2024

 

I needed money advise in order to apply for a debt relief order. The advisers went through all the processess and questions and I got what I needed. thank you

Emmanuel, May 2024

 

Debt arrears were affecting my finances and I was able to get help to deal with this.

Gouled, April 2024

 

made me feel as ease didnt feel embrassed with my sistuation would highly recomand to anyone.

Nicola, February 2024

 

I spoke with Carl Edwards after trying to get a better understanding of how lenders may see me as well as how my credit could be viewed when doing a partial settlement. Carl highlighted there are external factors and influences that can impact how a lender handles your debt and that the best step is to speak to no fee organisations about my current DMP. Carl was incredibly comforting and calm, and it was also nice to speak to someone with a personality instead of a someone sticking to a script word-for-word. Would definitely recommend to friends or family!

Ryan, January 2024

 

Non judgemental about my debts, clear advice, great listening, effectiveness. Thank you.

Magali, November 2023

 

I lost my job in April this year, and was struggling with my debts. The advisers were very helpful, and have referred me and everything is fine.

Annar, July 2023

 

I called to ask for advice regarding my ever increasing mortgage payments and to complete a financial statement of my income and expenditure so that I can better manage my budget and look at solutions to my current situation.

I find that the advice that Stephen gave me and his manner was extremely supportive. I feel a lot more focussed now.

This is the second time that I have received advice from Stephen (the first for debt management) and I was happy to inform him that I had taken his previous advice very seriously and that I have not accrued any further debt since he helped me to settle all of my affairs some two years ago.

Sara-Jane, July 2023

 

I became ill and had to stop working and sadly couldn’t pay my credit cards.

I was given advice by Carl and eventually my debts were written off.

Carl really supported me at a very stressful time and I would recommend this organisation to anyone in a similar situation.

Many thanks.

David, May 2023

 

I was in need of help putting it of and burying my head in the sand. It was such a relief to receive the help and understanding… thanku.

Dawn, May 2023

 

I called Because I was totally overwhelmed with shame and anxiety due to my debt.

I got in touch 3 years ago with Stephen and he has been quite literally a saviour. His calmness and assurance cultivates hope even despite the hopelessness of the situation.

Keep going guys, you’re worth your weight in gold.

Thank you so much

Andrew, March 2023

 

Amazing people, helped with everything very nice people to speak to 100% would recommend.

Charlotte, February 2023

 

Justine was absolutely fantastic when I needed to get a DRO last year. She continues to be incredibly helpful and informative when I have questions about my credit report and how to deal with queries that pop up. She always explains things in a really clear way and I come away knowing exactly what steps I need to take next. I can’t thank Justine enough.

Sarah, February 2023

 

Stephen was very very helpful and has been a huge huge part in lessening the stress we are currently under.

Mehdi, January 2023

 

What a wonderful service – your help for one of our clients was so well structured, supportive, and clear – thank you.

Chris, January 2023

 

I let my credit card debt spiral out of control. After speaking to Stephen I feel like I have help and can find a solution to my crippling worries. I can’t recommend him enough. He is empathetic but clearly explained my situation and solutions.

Rachel, November 2022

 

Justine – Very polite and helpful person, happy to talk to her. Thank you

Justyna, November 2022

 

I had not managed my finances very well and had run into debt including mortgage arrears. The advisor patiently listen to the details of my issues, took notes and provided me with advise to help to consider what I need to do going forward.

Mark, November 2022

 

Carl was very helpful and professional..clear speaking and made sure I understood.. super call handler and a credit to your team.

David, October 2022

 

I called for my gas and electricity debt and the advisers were able to help me understand what I can do.

Sayed, September 2022

 

Advisor was very helpful and knowledgeable in the information he gave.

Linda, September 2022

 

Initially I contacted debt advice foundation to help me come to solution for addressing my debt and seek advise on the best for me and I’m household.

Andre, September 2022

 

I called to find out what my options are with my debt and Stephen was very helpful by explaining it with judging my circumstance.

Mohamed, July 2022

 

Was extremely anxious about reaching out at all, Martin was so kind and helpful the whole process was straightforward.

Leanne, June 2022

 

Because I was in a dark place with debt hanging over me Woth bailiffs etc Justine calmed me and talked me through everything she was understanding and empathetic I can’t thank her enough already.

Alexandra, May 2022

 

Needed some advice for my credit card debt and the advisor was absolutely phenomenal! Learned so much about how to handle my money better. A true gem!

Anna, April 2022

 

Contacted your services as I felt very consumed and overwhelmed by debt with no idea of how to start tackling it. I spoke to Stephen Handley who I explained to I was very anxious and he really went above and beyond to help explain everything to me and take the time so I really understood my options & felt a lot less scared to speak to my creditors & actual start to tackle my debts.

Gemma, March 2022

 

I am dealing with crippling debt issues. Talking to the advisor lifted a massive weight off my shoulder. The problem is not over, but I can see light at the end of the tunnel. Hard to express how grateful I am for the service you provide.

Laszlo, March 2022

 

Have debt worries Justine is very helpful and understanding gave me great advice lovely advisor put me at ease.

Debbie, February 2022

 

I needed to have a budget plan which was demanded from Discretionary Housing for them to process my claim. I explained this to Stephen Handley and he dealt with it straight away for me, I have already received the information he compiled and hopefully it will help me with my claim. Brilliant service.

Sharon, October 2021

 

I called because I lost my job and couldn’t afford to make the repayments on my loans, the adviser’s were fantastic very knowledgeable and helpful.

Robert, August 2021

 

I have spoken to Justine a handful of times over the past year or so and today made the decision to go ahead with a Debt Relief Order. I really appreciated how Justine was completely non-judgemental and very matter-of-fact about what the options were. It was refreshing to be treated so kindly and respectfully on a matter that can carry so much shame and elicit negative responses from so many.

Sarah, August 2021

 

My loan debt that I held with the Cooperative Bank was passed onto Westcot Credit Services as I could not make repayments due to Covid. I needed advice on how to proceed with budgeting and how to communicate with Westcot. Lauren advised me step by step and went through my budget and expenses and told me of all options I could consider, she informed me of CASHflow and is continuing to support me through the next steps. She was excellent.

Lala, May 2021

 

Great service received from Lauren very attentive and informative

Ijeme, April 2021

 

I was very concerned about being out of work for a year due to Covid 19 and my debts were mounting. Someone told me about debt advice charities so I Googled several and am very happy I chose DAF, my conversations with Carl were really helpful, he was very polite and kind and genuine. Excellent.

Rebecca, March 2021

 

My debt is manageable and my monthly payments are affordable, however I had some questions around consolidating them to bring down my monthly payments and also buy a car. I was considering a long term secured loan but would have been paying an extortionate amount back. The person I spoke with agreed with me that it wasn’t the best option and helped me to see that my best option is to finish paying off these debts and have them paid off within a few years as opposed to having a big 15 year debt. I can’t thank him enough for taking the time to run through all my outgoings and for confirming for me what the best course of action is!

Kirsty, March 2021

 

I was calling about my how to manage my debt. I spoke with Stephen Handley who was a God-send. This is mainly because not only did he give me professional unbiased advice but he never rushed me and was happy to speak with me and answer every one of my many questions. I ended up speaking to him on 3-4 occasions, each about an hour at a time. As a result, I was able to make an informed decision and have the time to prepare and organise my documentation.

Robyn, February 2021

 

I have been made redundant and have some creditors which I am struggling to pay as the payments fall due. I spoke to an initial assessor which collated the data. Then I spoke to a wonderful person from the review team, Justine McGinnis, whom I found very helpful, knowledgeable, patient, understanding and ultimately gave excellent advice. To be recommended, very highly indeed, if you fall on hard times, need some guidance and advice and need someone to whom to turn when you feel a bit overwhelmed. Excellent service. Thank you.

Shaun, January 2021

 

I called about advice on how to handle a credit card debt as was causing me great anxiety. Steve was able to provide me calmly with knowledge, information, options and possible solutions that I was able to process, consider and make decisions upon. He was incredibly helpful and supportive and even called to follow up a couple of months after we last spoke!

Sheryl, January 2021

 

Compared to a number of other organisations who were not helpful, the advise from Martin was clear, concise and very useful. Martin was able to talk calmly and that relieved a lot of the depression I was feeling (and had been for a long time). Previous advice was so poor it sent me into a very poor credit rating which compared to people I know who are still under bankruptcy rules.

Tony, January 2021

 

I called DAF after my income dropped severely due to the Covid-19 epidemic. We were no longer able to service our debts. Stephen Handley was very helpful and had given us a way forward that will help us keep our head above water until our situation changes. Thank you.

Matt, October 2020

 

I rang due to my husband and I being in a constant cycle of debt which was getting us both down. I wanted some advice with how we could deal with this. I spoke to Martyn and he was very helpful and patient. He talked me through the best way they could help us and we went through a statement of affairs which really allowed me to see how much as a family we do spend and why we are finding it hard to get out of the cycle we are currently in. A big thank you for all your help! It is a relief to both of us that we can finally breathe and see a way out.

Kathryn, October 2020

 

Steve was very knowledgable regarding my difficult situation and was very professional and came across as someone who really cared.

Paul, August 2020

 

I was at a loose end, no where to turn, after trying the “lender” direct and then a few other places I was getting no where, I suffer really bad at the moment with PTSD and I was starting to lose hope, I simply am blown away by the help that I got today, a really awesome time and a massive thanks to Martyn, really went out his way, I can maybe get a good nights sleep tonight.

Wayne, July 2020

 

I was referred through stepchange regarding my DRO being revoked .you gave me information and was very helpful with information in going forward with sorting my debts out,at present I have a lovely lady (Justine) helping me through another difficult time as having my order revoked them seeking a suitable process,many thanks

Debbie, April 2020

 

From initial contact the approach and guidance I received was of the highest order. Having spoken at length with Martyn for 3 hours over 2 days we have an agreed way forward and follow up review booked. Very grateful

Peter, April 2020

 

Myself and my wife rang as we have money debts and were very worried. The adviser caller Martyn was friendly and very thorough and gave us advice we can trust.we cant thank him enough. He is a credit to your company.

Martin, March 2020

 

I spoke with your Debt Advisor Martyn Who I have to say is one of the most patient, polite, friendly and extremley helpful gentleman I have dealt with. He made me feel at ease and I found it very easy to talk to him. He gave me two options the IVA which is the option I am hoping to go for. The other being a Debt Management Plan if the IVA is not accepted. He also explained that I should open a new basic bank account as one of my debts is with my current bank. I have take Martyn’s advice and opened a basic bank account with Barclays. He explained everything clearly and precisely. I look forward to speaking to Martyn again. I really cannot thank Martin enough. I feel Martyn is a real Credit to The Debt Advice Foundation and wish him good luck and success for his future. Cliff

Clifford, March 2020

 

I called as I have found myself in a pretty desperate situation financially. The advisor was very helpful, I do wish I had called when things started to go wrong really and I could have maybe done things a little differently! But thank you for the guidance on how the situation is now!

Matthew, March 2020

 

I called as we are a family of 6, We are living in private rented and over the past 12yrs have built up debt due to single income for this period of time. Recently the final blow came from HMRC when they had been paying us child benefit since 2013 and due to my income being in the high rate tax they now want it all back. I find we are stuck in a situation that families with a joint income can earn more than my single income and still be supported pay 20% Tax and receive help. A few little issues we faced with having to move house again and a car blowing up meant we had no option if we didn’t want to ruin the rest of our lifes. I read through facts online and found these people through the government website. I have nothing but praise for these people I felt like I was drowning and they are now helping me to float. I am only at the beginning but I am now hopeful on life again! Thank you

chris, January 2020

 

I am in debt and worried about how to sort this mess out. I contacted Money Advice Service who put me in contact with yourselves. Lauren went through my budget and offered advice on which way to proceed.

Sophia, November 2019

 

I am struggling to pay my debts currently, Martyn made me feel much better by being professional, friendly and non-judgmental during the whole process. Very helpful and professional.

Reece, November 2019

 

My financial situation drastically changed over the years and I ended up with debts that I could not manage. It started to affect all areas of my life including my health. That’s when I decided to contact Debt Advice Foundation. Wish I had done so earlier.

Parissa, November 2019

 

I felt out of control with our amount of debt and didn’t know how to control it, but your adviser was able to reassure me that it was manageable and how I can manage it better going forward. Really helped.

Jessica, September 2019

 

In debt with credit cards, Lauren helped me with budgeting and advice on repayments

Laura, September 2019

 

Martin was so amazingly helpful and put my mind at ease straight away. He gave me plenty of time to discuss my concerns and gave accurate advice which was what I was looking for. He has passed my details on to Payplan and I am awaiting a call from them within the next few days. I would like to say a big thank you to Martin for his excellent service and outstanding communication skills and for helping me to cope with my financial problems today.

Margaret, August 2019

 

Struggling with debt and suffer depression and anxiety. Justine was really helpful and put my mind at ease.

Dawn, August 2019

 

I was in so much debt with different creditors, I have been unable to sleep or eat properly and knew I needed help to resolve the difficulties I had got myself into. I feel so much better in having spoke to Martyn today who has been wonderful and not judged my situation.

FIONA, July 2019

 

I kept denying how bad my situation was, my wife was worried about her mother has she had Lung cancer and I do t like people to worry so kept everything to myself.

Karl, July 2019

 

I have let my debt situation run away with me for years. Today was the first time making any first steps.

Hugh, June 2019

 

I needed to update the details relating to the plan I had received previously because they affected the kind of help I was likely to need going forward. The adviser understood what was required and is acting on the conclusions we drew.

Paul, May 2019

 

I am in terrible debt and out of all the other advisory organisations yours looked the most promising. I had a good conversation with Stephen who called me back and was most courteous and professional and put me in the right direction.

Christopher, May 2019

 

I got myself in a bit of a financial mess but talking to DAF really helped. The adviser went through my debts and gave me sound advice on the payment options available to me. I will forever be grateful. Thank you Rachael and everyone at DAF.

Kenneth, April 2019

 

Very helpful in encouraging me to get and face the facts of my situation as well as advise me of a solution. It was such a relief to speak to Stephen today.

Amie, April 2019

 

Was terrified of my debts. Your adviser was excellent. She went through everything with me, then called me back within the hour with the best solution for me. She then emailed all the details through for me to proceed. Excellent service.

Lynne, December 2018

 

Debt advise was excellent. Mr Somerville was very sympathetic to my situation and has given me the right tools to make an informed decision on how to proceed.

Joanne, November 2018

 

I found your number online when I was trying to get some advice about how to manage my debt and I called to enquire. The debt advisor I talked to, Martyn, was extremely helpful and knowledgeable and throughout all our calls made me feel like he actually cared if I will get appropriate help. He provided excellent customer service!

Anna, October 2018

 

My wife and I ran up some considerable household debts. We spoke to Martyn who was very reassuring and clear with his advice on the options we had. He put us in touch with Payplan to negotiate with the creditors on our behalf and we’ve been impressed with his professional but sympathetic approach.

mark, October 2018

 

Spoke to just one person who was not only helpful but had a caring manner and a kindness in her voice.A big thankyou Lauren.

Paul, October 2018

 

I have spoken to Steve 3 nights in a row and he has been fantastic, really helpful and non judgemental. He has talked me through all the options and not made me feel like a failure.

Joanne, October 2018

 

i called the helpline after getting myself into quite a pickle – its fair to say I have been acting irresponsibly and recklessly to get into the situation I had. Stephen made me feel very comfortable talking about my debt and at all times reassured me that this can be handled and I am not alone. Really appreciate the effort made in calling me back and helping with all the ‘leg work’

cerith, October 2018

 

I felt that Justine Mcginnis was exceptional in the way that she imparted information and the sympathetic attitude that she had. I felt greatly relieved after I had spoken to her, and finally saw a way out of my problems.

Ronald, October 2018

 

Justine was very helpful kind and non judgemental, which put me completely at ease with her.

Barry, September 2018

 

debt management advice, advisers were extremely professional, knowledgeable and non judgemental. Cant thank them enough.

Julia, September 2018

 

I was looking for help getting my debt under control. Lauren was very helpful and patient. She made me feel at ease sharing such personal details. If only every person in the world was as lovely and helpful as she was, we’d have a much better world.

Georgia, August 2018

 

we were in very difficult circumstances for some years before we eventually found out about yourselves.

kuldip, August 2018

 

I called because i am financially going thru a very very difficult time and Justine helped me very calmly. She re assured me and listened to me which was very helpfull and calming as i already suffer with severy anxiety.

Adriaan, August 2018

 

I am considering bankruptcy options and was very happy with Lauren understanding my situation, her help and advice.

chris, July 2018

 

I’m very happy and very satisfied with the way the Advisor Rachael dealt with my case, very professional and very clear information, advice, recommendations and referral to you partner organisation. She is very knowledgeable, experienced and very helpful. 100%

Ben, July 2018

 

Unable to sustain repayments on my debt. Struggling to pay necessary household bills. This in turn was beginning to cause emotional distress & isolation, as unable to access any social gatherings due to fear of not having enough petrol to access my job.They were supportive of my situation & able to rationally discuss the options available to me.

Julie, July 2018

 

We have been struggling with large credit card debts. The adviser we spoke to was calm, non-judgmental, and helped me to think more clearly about how to manage our debts. She explored a number of options with us and when we had finally agreed that we needed to improve our ‘money management’ rather than take out anything more serious, she gave clear advice. I have already restructured our outgoings and this will make a real difference. I am very grateful.

Cathryn, July 2018

 

Found out about partners debts and didn’t know anything about managing debt. Martin was able to walk us through our expenditures and advice us on a best approach.

Ste, June 2018

 

I was really worried about being unemployed, and how to manage a loan and two credit card debts. The Gentleman who helped me was fantastic, and really took the time to explain things, and what I could do to help me with my worries.

Trevor, June 2018

 

I have a outstanding overdraft debt and I was looking for advise as to how I could pay it back on my current income. The adviser was very helpful with ideas to look at with regard to my finances. I was also advised on how to move forward with the debt recovery company

Elizabeth, June 2018

 

The pleasant, non-judgemental manner of the advisors was very helpful at a time of some stress.

Karl, May 2018

 

Martyn Sommerville was very helpful and had a very kind voice.

Emma, April 2018

 

Single mum facing troubling debts and income crisis – I needed help navigating this and in doing so I feel some hope for the future again

Victorian, March 2018

 

Needed help with my debt to loan companies, Lauren was very helpful and understanding when I talk to her, made me feel comfortable when talking to her, thank you.

Laura, March 2018

 

I lost my job suddenly and had a burnout for over a year. I started using my credit cards and then started borrowing to pay off debt. In the end I realised this was unsustainable and would lead to even more debt so I decided to seek help. Martyn was amazingly helpful and advised me all the way. I was extremely scared and he helped me to feel more supported and in better control of the situation. He explained the options clearly and helped me through each step of the way. Never ones did I feel judged.

Imraan, March 2018

 

Was very worried due to credit card debt and Lauren was very understanding, helpful and knowledgeable. After taking my information and compiling a summary she put me in touch with a local service that can help with my particular circumstances.

Melvyn, March 2018

 

I am in debt with some company because I took a loan and now I can not pay them back because I have no job and I’m on benefits With the help of debtadvicefoundation.org now I can show to my debts company why I can not pay for the moment Thank you for the help and for the advice

Razvan, March 2018

 

I spoke with you because ive been drowning in an astronomical amount of debt for a while now. I was massively relieved to be told by you, that there was an appropriate debt solution available to me and i was very pleased with the outcome of the call.

Abelene, February 2018

 

Needed help and advice asap because for a while i was in a rut and needed advice has it was affecting my health and mentally so i found this great company and they was very helpful and patient and put intouch with the right people and got me on track i would recommend to anyone thankyou soo much.

Kelly, February 2018

 

Very helpful advise at a very stressful time

Karen, February 2018

 

I needed advice regarding debts I’d fallen behind on. I was able to talk through my situation step by step with the advisor who offered me solutions. I was very happy to be referred to Pay Plan to help me negotiate a way to manage and pay off my outstanding debt.

Helena, February 2018

 

Due to debt and being told differnt things from differnt companies. Lindsay was extrememly helpful, infact more helpful than i could imagine. I am truely grateful for the hard work she put in to help me with a satisfactory outcome for mine and my families future.

Nicola, January 2018

 

Obviously my time contacting you was a dark time for myself, but I can honestly say that the help I received from Justine McGinnis has helped me get my life back on track and to the place I am now. I’m grateful beyond words to her, and I cannot give her enough praise, an absolutely amazing person and definitely a valuable asset to your team. She made the unappealing, dreary task of managing my debt go from something I thought impossible to a very realistic and manageable situation. My deepest thanks to her.

Jordan, September 2017

 

The help and advice I received was excellent. If you are having financial problems Do Not hesitate to call. I was granted a debt relief order just nine weeks after my first call.

Julian, September 2017

 

We really appreciate all your help and advice at a difficult time for us. You made a real difference. Thank you.

Nick, May 2017