Work With Us - Debt Advice Foundation

According to Money and Pensions Service, 18% of the UK adult population, equating to around 9.3 million people, is currently in need of debt advice, with a further 22% deemed as ‘at risk’ of falling into problem debt.

For many people, the first signs of financial difficulty can be things like failed card payments, requests for additional borrowing or missed or deferred monthly bill payments.  Early intervention is crucial to preventing a situation getting worse and that’s where our partners come in.

Debt Advice Foundation’s trained advisers provide immediate advice and support to anyone that calls the charity’s helpline in the following areas:

  • Crisis management – ensuring all emergencies, such as an imminent threat of eviction, are identified and prioritised.
  • Income maximisation and welfare benefits advice – making sure households are aware of their welfare benefit entitlement.
  • Debt solution advice – resolving problem debt and preventing creditor enforcement action.
  • Budgeting support – building financial resilience and preventing future financial detriment.

Service-users are able to contact the charity by telephone, hotkey referral or online. The charity also offers bespoke service-user outcomes reporting to partner organisations.

If you believe your service-users would benefit from debt and welfare benefits advice, please contact us at [email protected] and a member of our team will be in touch to discuss your requirements.

“I was referred by my energy provider ecotricity because i expressed to them that I was strugling to pay my bills. I received a call from Janet one of your advisers and we’ve several sessions. Janet has really helped in shedding light on how I should address and manage my debts. I have gained good insight on money management skills and places to seek help for food banks..”

Kenneth

“I was referred via my energy company and Money Helper in order to help me with my energy debt. I had a had several insightful and positive calls which resulted in several solutions and also advice on how to communicate with my energy provider and Citizen’s Advice in order to help my debt situation…this sort of empathetic advice and understanding has made seeking help for my debt problems less overwhelming. I truly hope this service is available to more people in my position via signposting in other places, such as from the energy companies.”

Faye

“Worthing council advised me to talk to you & you helped get my DRO going.”

Matthew

“I was referred through stepchange regarding my DRO being revoked .you gave me information and was very helpful with information in going forward with sorting my debts out,at present I have a lovely lady (Justine) helping me through another difficult time as having my order revoked them seeking a suitable process,many thanks.”

Debbie

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Helpline Callback

If you’re unable to call our free debt helpline number 0800 043 40 50 right now, you can fill in the form below and one of our advisors will call you back at a time of your choosing.

Call for FREE debt advice on


0800 043 40 50

Monday to Friday 8am to 6pm